FAQs

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

 

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards, PayPal and bank transfer (via PayPal).

 

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process.

For more information on how we secure and use your information, please consult our Privacy Policy.

 

HOW DOES SHIPPING WORK?

We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Australia, etc.

We process your order within 1-5 business days and send you a shipping confirmation email with a tracking number. You can track your order using the tracking number

Our estimated delivery times are:

  • USA: 1-5 days
  • Canada: 3-15 days
  • Australia: 3-15 days
Please do not panic if it does not show up immediately, it's on its way

 

CAN I CANCEL AN ORDER?

Yes. Cancellations must be made within 2 hours of order placement. Send us an email within 2 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.

 

About Us

Address: Hazayit 164, Beit Gamliel, 7688000, Israel

Email: info@yesartyes.com

Contact Form: Get In touch Contact Us

Phone number: +972-52-5554756

Company Name: YesArtYes

Company Number: 025365040

Customer Service Hours: 09:00 - 17:00 Sunday - Thursday